Privacy Policy | Ammachi Kadai

Information We Collect

We collect several types of personal information to provide and improve our services:

Profile Information — Name, phone number, email ID, and login credentials.

Delivery Configuration — Primary delivery addresses and sub-user addresses (including names and contact numbers for deliveries).

Transaction Details — Payment references, subscription history, wallet points balance, and transaction count.

How We Use Your Information

We use the information we collect to:

Process and activate weekly and monthly meal subscriptions.

Dispatch meals to the correct address profiles daily.

Credit wallet loyalty points when you skip meal deliveries.

Complete promo combo redemptions from the Wallet Offer Zone.

Send transactional emails, OTP verification codes, and push notifications.

Location and Address Verification

To ensure we can service your area, our system processes address and location details. This information helps us verify serviceability boundaries and optimize delivery routes for our delivery agents.

Secure Payment Processing

All financial transactions are processed securely. We do not store your credit card or net banking credentials on our servers. Transactions are handled by secure, PCI-DSS compliant third-party payment gateways (e.g., Razorpay).

Your card and banking details never touch our servers — every transaction is routed through PCI-DSS compliant gateways.

Information Safeguards

We implement industry-standard administrative, technical, and physical security measures to protect your personal details against unauthorized access, loss, alteration, or disclosure. Communications with our APIs are secured using standard SSL/TLS encryption.

Third-Party Sharing Policy

We do not sell, trade, or rent your personal identification information to others. We share personal information only with:

Delivery operators to ensure successful meal dispatch.

Payment gateway providers to facilitate secure checkouts.

Legal authorities if required to comply with statutory regulations.

Your Rights and Data Erasure

You have the right to request access to the personal data we hold about you or request its deletion. To request data deletion, please contact our support team.

Have Questions About Your Privacy?

Reach out to us and our team will get back to you promptly.

ammachikadaiofficial@gmail.com ammachikadai.in/support