Terms & Conditions

01

Acceptance of Terms

By accessing, downloading, browsing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use our Service.

02

Account Registration and Security

To register for meal subscriptions or make redemptions, you must create an account using a valid mobile number or email ID.

You are responsible for keeping your login credentials confidential.

Any actions or purchases made under your account credentials are your sole responsibility.

03

Meal Subscriptions and Service Plans

Plans: Meal plans are available as weekly plans (minimum duration of 7 days) and monthly plans (multiples of 30 or 31 days).

Pricing: All prices listed on the app and website are final and include applicable taxes unless stated otherwise. We reserve the right to modify prices for future subscription periods.

Duration: Plan start dates and end dates are specified during checkout and are locked upon payment confirmation.

04

Skip Delivery Policy and Wallet Points

Users are permitted to skip scheduled deliveries in accordance with the application's guidelines. When a delivery day is skipped, loyalty or wallet points equivalent to the daily plan cost are credited back to the user's account.

Wallet Points are strictly promotional and have no cash value. They cannot be refunded or exchanged for real-world currency.

05

Wallet Offer Zone Redemptions

Accumulated points can be used to redeem promo combos and items featured in the "Wallet Offer Zone".

Users are limited to redeeming one combo at a time.

Offer Zone redemptions are subject to stock availability, verification of sufficient point balances, and address serviceability.

06

Payments and Refund Policy

Subscription payments are processed securely through authorized third-party payment gateways (e.g., Razorpay).

All subscription payments are final. Refunds, cancellations, or modifications to active subscription durations are handled solely at the discretion of Ammachi Kadai management.

07

Limitation of Liability

Ammachi Kadai is not liable for any indirect, incidental, special, or consequential damages resulting from the use of, or inability to use, our meal subscription services, including delivery delays caused by traffic, weather, or natural events.